Popular

Klout helps companies better understand the influence of employees and customers, and this opens the firm more fully to the outside world. Despite its many problems, Klout not only symbolizes the growing importance of influence in marketing, but the increasingly permeable nature of the firm.

Watch the TEDxRainier talk on "The Soulful Company" -- a new generation of firms that won't just tap the soul, but feed it too.

Google+ pushes better engagement with "permission marketing" principles.

Software-based businesses like Amazon and Netflix are rapidly displacing traditional businesses, but it goes much deeper than that. Software will soon replace much of what you do at work - and at lower cost and with better service. The question is - how far will we take this? Will software someday run our companies?

Just as I suspected: cooperation isn’t all fluffy white bunnies.

People are what connects an organization to the world around it.

The boundary between what's inside and what's outside the firm is the future of organizational strategy.

Trust makes networks work.

To fix capitalism, it helps to first have a good diagnosis of the problems. Start here.

Customers and partners engaging other customers and partners.