This last Wednesday and Thursday night I attended two back-to-back talks by Alex Steffen at Town Hall. The guy pulled out all the stops and rocked the house. He terrified me and inspired me – yes, he inspirified me. I tapped notes furiously on my iPhone both nights. It’s hard to pick out one thing …
Monthly Archive: November 2009
Defining Social CRM: Networking Business Processes
Paul Greenberg has an interesting post in which he puts a stake in the ground in defining Social CRM (sCRM). There’s a lot to take in from that post, but here’s his relatively compact definition: “CRM is a philosophy & a business strategy, supported by a technology platform, business rules, workflow, processes & social characteristics, …
Groundwire now plugged in
Immense pride. That’s what I feel tonight after our new http://groundwire.org website went live today – pretty much without a hitch. This site is the culmination of a lot of work over the last 12 months, creating the new name and the new branding that surrounds it. Groundwire is the new name for ONE/Northwest. The …
Uber Organizers = Coordinators?
Michael Silberman has a really interesting summary of how things came together recently for the 350 Global Day of Action. The whole piece is worth reading and if you haven’t looked at the amazing array of images gathered from around the world as part of this organizing effort, it really is worth spending some time …

